CRM

6 Reasons CRM important for SME sectors

Customer Relationship Management (CRM) enables Small-Medium Business enterprises to tackle challenges such as sales decline, high client attrition, salespeople’s policies, etc.
Check out the top 5 ways in which a client tracking tool can positively affect the bottom line if you are a small business owner or a medium business owner.
1. Stay Organized – Keeping track of all the customer-related information can be a chore, CRM system is a storage repository for all the data that flows into the business.
2. Lead Management – Tracking and nurturing the sales lead until they become a potential prospect to a full-fledged customer is something CRM helps in doing.
3. Profitability Tracking – By implementing a CRM we can easily track the profitability and the performance of the sales force, thus the worry of tracking every cent of revenue and focusing on shipping cost, product […]

How Click-to-Dial Helps Microsoft Dynamics CRM Users Achieve Sales and Service Success

Millions of users rely on Microsoft Dynamics CRM as the central hub for all their customer data. Client-facing teams use it to aggregate and analyze data on prospects to inform and support the execution of their sales and service strategies.
Dynamics is one of the leading CRMs in the market—because of this, third-party enhancements and programs are constantly being built in the pursuit of making the most out of the CRM. One of the most sought-out features that add significant value to Dynamics and its users is click-to-call or click-to-dial.
In this article, we will go over the benefits of having click-to-call for MS Dynamics for sales and service teams.
What is Click-to-Dial?
Click-to-dial is a feature that transforms all phone numbers within the CRM and the browser into links that dial out when clicked, making the calling process seamless, from web […]

Salesforce Software for CRM: What It Is and How to Best Use It

Dave Orrico, Vice President of InsideSales.com’s Enterprise Sales, once said: “The No. 1 key to success in today’s sales environment is speed. The salesperson who delivers the most valuable information to their customer or prospect first, wins the game. The best sales professionals rely heavily on tools like salesforce.com to provide that competitive advantage for information acceleration.”
It does sound like Salesforce software is the fix-all for all your sales woes, right? It might be. Salesforce is possibly the most popular cloud-based CRM system in the market today. It is best known for its CRM solutions, which include Sales Cloud, Marketing Cloud, Service Cloud, Analytics Cloud, and App Cloud, among others.
However, Salesforce and your success with it really depends on how you use its features. A CRM system will inherently benefit your business, regardless of size. According to studies, a […]

Your privacy and data are safe with inCRM

Often, clients turn up with queries regarding data and information security in inCRM. How vulnerable is my information to attackers? The answer to these queries is a simple NO. inCRM is absolutely private and secure in processing data and storing them. inCRM is incorporated with several layers of security algorithm restricting unauthorized entry.
Data stored in databases associated with inCRM are encrypted. Storing and retrieving processes are dealt by special encryption tools so that information is secure. Special firewall guards the storage space, shielding sensitive data from mishandling.
Certain security tips given below helps one against leakage and data mishaps.
1. Brute Force Attack
It is the most common way a hacker would intrude into your CRM. In this process, the hacker repeatedly guesses your password. Often, if the password is not strong enough can be guessed after some tries. If the hacker […]

Reasons why CRMs are required in an organization

Technology is growing at a skyrocketing pace, making its implementation more beneficial towards the industry. Technology has initiated the creation of baskets of software, which on utilization automates organizational workflow. CRM applications are those which integrate marketing, sales and customer relations under a single package. These departments are primarily considered as revenue generator of an organization require special strategies and concern to handle.
Previously, CRMs were equipped with the above-mentioned functionalities. CRMs were great at these operational level efficiencies. Nowadays, these applications come up with exciting features capable of handling tasks at different strata and domains, like payroll, accounts, finance, administrative tasks, etc. They are integrable and interoperable generating smoothing workflow. Mobile portability is an add-on feature, making these applications operable from any geographic locations. CRMs have the built-in feature so that it can be converted readily into a mobile […]

Strategizing business to increase profit margins through CRM development

Development of business strategies means the combination of numerous individual tasks with a goal of implementation and development opportunities within and outside an organization enriching its efforts to be a fruitful one. CRM plays a pivotal role in formulating effective strategies and adds a long term relationship with their clients thus increasing the profit margins.
It helps build effective strategies that reduces the doubts and negative impacts of the clients towards the concern thus creating a positive and healthy environment between the clients and the organization.
A good CRM strategy leads to increasing prospective clients turning into clients thus increasing the profit margins of the concern. Similarily an ineffective CRM strategies can lead to the loss of clients marking an end for the concern.
The increase or decrease in the revenue of a company is highly dependent on CRM strategies. If the […]

Tour to inCRM.. A comfortable CRM journey to reach your business goals!!

inCRM is an open-source based Customer Relationship Management, developed by sharp skillsets of Fixfin Technologies Pvt. Ltd. Open Source technology has been escalating market since its launch It is this that forms the foundation of inCRM.
inCRM has been implemented in numerous large scale projects and is successfully running without any hangups or glitches till date. Our very valuable clients have expressed their utmost satisfaction using their applications based on inCRM. Developers at Fixfin Technologies continuously research on inCRM to upgrade it. New features are incorporated very frequently, upgrading the latest version of inCRM. We are glad to bring into the market its new releases every 3 months like no other CRM software.
Feature highlights of inCRM:
General features

On premise client/server solution
On premise web based solution
Basic configuration of user rights
Multiple language support
Integration with Office Software
Integration with Groupware application
Integration with ERP system
Integration with […]